The Hunter Law Library is pleased to announce its new Chat Reference service available to current BYU law students and faculty. In addition to the reference service we currently offer (null at the 2nd and 3rd floor reference desks, by telephone ((801) 422-6658), and by email) we hope chat reference will make us more accessible to you as you conduct your legal research.
To access chat reference (or email reference for that matter), simply click on the “Ask a Law Librarian” link in the top left corner of the Law Library webpage.
After authenticating with your Route Y ID, you will be taken to a page where you can access chat and email reference. When a law librarian is logged into chat, you will see the following:
Once you select the appropriate link you’ll see the chat box and you’ll be ready to go.
If a law librarian is not logged on, you will be notified and asked to use the email reference form or contact us in person. Law librarians staff the reference desk from 8am-5pm Monday through Friday and chat reference will generally be availabe during those times. At times we will be helping patrons who have come to the reference desk in person and may be unavailable to chat, but give us a try later or send an email query and we’ll get back to you.
We remind you that we cannot offer legal advice, but are available to help with your research needs. We hope chat reference will be one more way that we can make life easier for you.